Consumers have come to enjoy conveniences that started during the COVID pandemic. With curbside retail pick-ups, grocery delivery and virtual appointments with your doctor, you hardly have to leave home anymore! The COVID pandemic forced many businesses into a consumer-centric mindset designed to make convenience (and the ability to stay home) king. In healthcare, this was rare pre-pandemic. But not at Innovative Care! We have offered telemedicine since we opened our doors in 2015, as it is part of our promise to make quality care more convenient. When the pandemic hit, we simply utilized the system we already had in place to see even more patients virtually.
It is at Innovative Care! In fact, we are continuing to ramp up our telemedicine services. We offer virtual visits as well as in-person visits at our urgent care, primary care and behavioral health practices. We also utilize virtual visits in other programs, such as our ADHD management and Innovative Weight Management programs. Patients want convenience, and with the technology readily available to us, there is no reason not to offer it.
The question remains as to whether or not other clinics will do the same. This recent article in the Washington Post suggests that while patients want telemedicine to continue, many clinics will reduce or eliminate virtual appointments in the coming months due to insurer policies.
Innovative Care was founded with the promise to provide quality care that is also convenient and efficient. We understand that our patients are busy. They do not have time for unnecessary visits, or long hold times trying to make an appointment. We utilize technology to offer virtual appointments and easy, online scheduling.